Policies and Procedures

Attendance Policy 

Students are required to attend 80% - 100% of total instructional hours, depending on the class taken. Tardiness and early departures count against attendance requirement. Students must attend the required instructional hours to receive a Certificate of Completion. Programs with clinical rotations require 100% attendance during clinical assignments.

Refund/Withdrawal Policy

Fast-Track & Workforce Education Course Refund/Withdrawal Policy 

To withdraw and receive a refund after registering, students must submit a completed “Withdrawal Form” to the Center for Workforce Development at least ten business days in advance of the first day of class. Refunds are less an Administrative Fee of five percent (5%) of the refund amount. 

Students who register less than ten business days prior to the first day of class waive their right to a refund except for insufficient enrollment. 

If classes are postponed by Jefferson State, students may withdraw for up to 5 business days and receive a full refund. Students who withdraw after 5 days in the case of a postponement, waive their rights to a refund. 

Exceptions to this policy may be approved by the Director of Workforce Education on a case-by-case basis for classes funded by grants or by specific employers. 

Third Party Online Course Refund/Withdrawal Policy Jefferson State partners with several nationally recognized companies to provide the high quality, non-credit, online learning. Each partner has its own policy on Withdrawals and Refunds. Please consult their appropriate web site and contacts prior to registration. You may also call the Center for Workforce Education for information on online withdrawals and refunds at (205) 856-7710.

Class Cancellations Refund/Withdrawal Policy

Jefferson State Community College reserves the right to cancel courses for any reason, including insufficient enrollment. If Jefferson State cancels a course for which a student is registered, the student will automatically receive a full refund. 

If the date and/or time of the course are changed by Jefferson State, the student may request a refund by completing the “Withdrawal Form.” The Withdrawal Form must be received within five business days following the date of the change notification. 

Jefferson State will not issue full or partial refunds for classes, which have been cancelled, nor dismissed early due to inclement weather or other circumstances beyond our control. We will make every effort to reschedule such classes. Registered participants should refer to jeffersonstate.edu and listen to local media for information on college closings. Students should also sign up to receive free text notifications on college closings at jeffersonstate.edu/911.