Support Services

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Recruiting

The Office of Recruiting is responsible for the delivery of accurate information to prospective students. Admissions requirements, programs of study, and services available are presented to individuals and groups throughout the college service area.

Jefferson State Community College Recruiting does not make unsolicited contacts, including by text, phone, or email. We prohibit commissions, bonuses, or other incentives for staff who secure enrollments of any kind. We do not engage in same day recruiting and registration for the purpose of securing enrollments of Service members or any other group.

Enrollment Services

Enrollment Services, located on the Jefferson Campus on the first floor of the James B. Allen Library, encompasses the areas of admissions, financial aid, records, articulation and graduation, international students, veteran’s affairs, and transfer and undecided advising. Access to enrollment services is available at all Jefferson State locations.

Adult College Services

The Adult College Services office provides support for adult learners from application to graduation. We offer individualized success coaching, connection to on-campus and community resources, and information about scholarship opportunities. Our goal is to help adult students reach their goal of academic achievement. For more information visit www.jeffersonstate.edu/acs or email us at acservices@jeffersonstate.edu.

ADA Accommodations Office

Jefferson State complies with the provisions of the Americans with Disabilities Act, which makes it illegal to discriminate against individuals with disabilities in employment, public accommodations, public services, transportation, and telecommunications.

The Jefferson State Community College ADA Accommodations Office ensures equal access to the college experience for self-identified students with disabilities and is responsible for disseminating information concerning ADA compliance and accessibility matters to students, prospective students, faculty, staff, and community members. The ADA Accommodations Office utilizes a secure web platform to ensure consistency and equal access in the distribution of information. The ADA Accommodations Office website provides forms and documents related to the accommodations process including interactive forms for online submittal and methods of contacting the ADA Accommodations Office. Additionally, the website includes the ADA Accommodations Office handbooks for both faculty and students as well as documentation guidelines in both digital and printable formats. The ADA Accommodations Office web platform is available from any internet connection and is available to all students and faculty regardless of location or course delivery. The ADA Accommodations Office staff will review all applications and college-level disability documentation received from students requesting accommodations and conduct an intake meeting with students requesting accommodations. Based on this interactive process, the ADA Accommodations Office will determine the eligibility for appropriate and reasonable accommodations. Contact Scotty Rainwater, ADA Director, at 205-856-6077 or ada@jeffersonstate.edu

Locations:

  • Jefferson Campus: Fitzgerald Student Center, Room 300
  • Shelby-Hoover Campus: General Studies Building, Room 122
  • St. Clair-Pell City Campus: Enrollment Services, Room PCC 121
  • Chilton-Clanton Campus: Enrollment Services, Room CC 113

Instructional Support

Learning Resource Centers

The Learning Resource Centers provide library materials, services, and facilities necessary to support the College’s instructional programs, to meet student course and non-course related library needs, and to meet administrative and public service requirements. The Learning Resource Centers have four locations: top floor of the James B. Allen Library Building at the Jefferson Campus, room 122 of the General Studies Building at the Shelby-Hoover Campus, first floor of the St. Clair-Pell City Campus building, and the first floor of the Chilton-Clanton Campus building.

The Learning Resource Centers’ collections consist of print and electronic books, current periodicals, United States Government documents, and audio-visual materials. The Centers also provide access to premier full text electronic research databases either through license agreements or the Alabama Virtual Library. These resources and our complete catalog are available online. Our collections are continually evaluated, and students and faculty are encouraged to suggest new materials.

Photocopiers, study tables and carrels are available in the Learning Resource Centers. Computers are provided for access to the Internet and the library’s content management system [website]. All resources are accessible from the library’s website, regardless of location.

Professional librarians are available at all locations and virtually to assist students in using the library and accessing services. Instruction in using the library’s resources is provided virtually and to both classes and individuals. The Learning Resource Centers’ facilities and privileges are extended to all students, faculty, support personnel, and administrators of the College. Persons in the community may use the facilities and services. The Learning Resource Centers also have cooperative lending and borrowing agreements with area colleges and universities.

Off-Campus Programs

Jefferson State offers approved courses at temporary sites within the college’s service areas. For more information, contact the Dean of Instruction.

Use of Canvas and Instructional Technology

Canvas Learning Management System and other forms of instructional technology are used in many Jefferson State credit courses. Internet-based instruction does not regularly replace in-person instruction in traditional courses that meet on specified days and times at an approved instructional location. However, students in traditional courses may be required to use Canvas, or other forms of instructional technology, to complete some course requirements. Instruction in some courses is delivered through streaming video and/or audio, which requires high-speed Internet. Every Jefferson State campus has computer labs with Internet access that are available for student use.

Students enrolled in an online course, a hybrid course, or a videoconference course must be able to present a valid photo ID upon request to verify their identity and should expect to do so to complete some course requirements.

Jefferson State Community College does not charge any additional fees for the costs that may be directly incurred with the verification of student identity for students enrolled in distance education courses. However, students enrolled in distance education courses may be required to participate in web conferences and/or use an online proctoring service where they must present a valid photo ID and must have access to a computer with webcam capabilities and access to high-speed Internet. Honorlock is the online proctoring service approved for use in all courses at the College.  Any student may be required to use Honorlock in any Jefferson State course.  Students may be required to purchase an external webcam to complete course activities that require Honorlock. The course instructor determines the acceptable proctoring methods that may be used. Some proctoring methods may charge a fee that the student must pay. Equipment purchases and course-specific access fees for online proctoring service may result in direct costs to the student that are not imposed by College. Instructors are encouraged to make students aware of instructional technology requirements for their courses.

Jefferson State offers many courses in the following distance education formats. Each format has different on-campus participation requirements. Students with course-specific questions are encouraged to contact the course instructor before classes officially begin.

Online Courses

Online courses are delivered asynchronously. There are no required face-to-face sessions within the course and no requirements for on-campus activity. Faculty interact with students through assignments, discussion posts, email, office hours and other electronic/virtual means. Online courses are not self-paced and do have assignments with specific due dates. Students enrolled in an online course must be able to present a valid photo ID upon request to verify their identity and should expect to do so to complete some course requirements.

Hybrid Courses

Hybrid courses require a combination of online and in-person activities. Some elements will have specified days, times, and locations when attendance is expected. Students enrolled in a hybrid course must be able to present a valid photo ID upon request to verify their identity and should expect to do so to complete some course requirements.

  • Hybrid Online Course means more than 50% of the course content requires online interaction.
  • Hybrid Classroom Course means more than 50% of the course content requires classroom interaction.

Videoconference Courses

Videoconference courses allow students at different Jefferson State campuses or instructional sites to receive simultaneous instruction via two-way video, interacting with their instructor and their classmates as though all participants were in the same classroom. Interactive videoconference courses are similar to traditional courses, with regularly scheduled class meetings. Students are expected to attend class in the videoconference classroom on the days and times specified in the class schedule. Students in interactive videoconference courses may be required to use Canvas or other forms of instructional technology. Students enrolled in a videoconference course must be able to present a valid photo ID upon request to verify their identity and should expect to do so to complete some course requirements.

HyFlex Courses

HyFlex courses feature highly flexible course delivery models that offer students multiple options for receiving instruction and participating in course activities. These may include a mix of face-to-face, online, virtual, and/or videoconference. Available options may vary by course and by instructor and are subject to local college policy. Students should inquire about expectations for participation/attendance before registering for a HyFlex course. Identity verification for students participating on line may be required using the college's approved verification process.

Online, hybrid and videoconference, HyFlex courses follow the same course outlines and semester calendar as equivalent traditional courses, are taught by Jefferson State instructors and usually require a textbook. Credit awarded for grades earned in online, hybrid, videoconference and HyFlex courses is the same as credit awarded for grades earned in equivalent traditional courses.

Students enrolled in online courses, hybrid or HyFlex courses should either have a home computer with reliable Internet service or plan to complete online work in the open computer labs available at every Jefferson State campus.

Students enrolled in online courses, hybrid or HyFlex courses become responsible for course materials and assignments in Canvas on the first official class day of each semester. Instructions for accessing Canvas are posted on the Jefferson State Distance Education webpage.

Students who are unable to access Canvas, or who need other technical assistance should contact helpdesk@jeffersonstate.edu. Students should obtain each instructor’s office phone number and email address for use in the event of technical difficulties with Canvas.

Additional information and resources for online, hybrid and videoconference courses are available on the Jefferson State Distance Education web page, and through the Distance Education Division at (205) 983-5307.

Air Force ROTC

The Air Force Reserve Officer Training Corps (AFROTC) program provides college men and women the opportunity to earn a commission as an officer in the United States Air Force or Space Force upon graduation from college. The program is divided into the General Military Course and the Professional Officer Course. The General Military Course includes the courses offered during the first two years of the program and is open to all students without military obligation. Air Force ROTC students can gain confidence, leadership training, communications skills, and an appreciation for the role of the military in contemporary society. Uniforms and textbooks for all aerospace studies courses are provided at no charge.

Air Force ROTC is available to Jefferson State men and women students through an agreement with Samford University. The courses are taught on the Samford University campus. Entering freshmen may enroll and complete the first two years of AFROTC while at Jefferson State and the last two years of the program at any four-year college with an Air Force ROTC program.

Each course grants one semester hour of academic credit. To enroll in Air Force ROTC, students register at Jefferson State paying Jefferson State fees. Students should contact Enrollment Services at Jefferson State or the Samford Air Force ROTC Office at (205) 726-2859 or afrotc@samford.edu for complete information.”

Army ROTC

The Army Reserve Officer Training Corps (ROTC) program provides college men and women an opportunity to receive training in basic military skills. Through study and application of the principles of leadership and management, ROTC students develop self-discipline, self-confidence and other desirable qualities that will contribute to success in any career. Students who successfully complete the program at a 4-year institution and who are awarded a baccalaureate degree may be offered a commission in the U.S. Army, the Army Reserve, or the Army National Guard.

Army ROTC is available to Jefferson State men and women through an agreement with the University of Alabama at Birmingham. The courses are taught on the University of Alabama at Birmingham campus. Academic credit for freshman and sophomore level ROTC basic courses will be granted to Jefferson State students.

To enroll in Army ROTC, students register at Jefferson State paying Jefferson State fees. Students should contact Enrollment Services at Jefferson State or the University of Alabama at Birmingham Army ROTC Office at (205) 934-8749 for further information.

Student Services

Learning Success Center

The Learning Success Center (LSC) connects students with academic resources, computer access, and support services to help them achieve their academic, career, and personal and professional development goals. The Center offers extensive computer-based instruction and academic reinforcement across a variety of subjects and courses, designed to strengthen study skills and learning habits. The LSC also provides students with free tutoring through Tutor.com, an online 24/7 tutoring service. The Centers are located at the Jefferson Campus in James B. Allen Library and at the Shelby-Hoover Campus in the General Studies Building, room 120. The LSC provides day and evening access to computers, printers, and the Internet. Please visit the LSC web page at https://library.jeffersonstate.edu/LSC for additional information and assistance.

 

Student Success Center

The Student Success Center provides free wraparound support services to JSCC students. The physical office for the Student Success Center is located on the Jefferson Campus in Lurleen B. Wallace Hall, room 104. The Student Success Center (SSC) provides access to peer-to-peer counseling, mental health counseling, financial literacy, sexual assault prevention and awareness, food pantry, referrals to community agencies, and emergency grants. For more information, please call (205) 856-6039, email tcheeks@jeffersonstate.edu, or successcenter@jeffersonstate.edu

One-Stop Career Center

The One-Stop Career Center is a part of the Alabama Career Center System. The primary focus of the One-Stop Center is to serve as the focal point for workforce investment initiatives as well as a resource and referral for individuals and businesses within the community. It offers a wide array of services and assistance through its connections and partnerships with agencies, organizations, and others. Housed within the One-Stop Center is the College’s Career and Job Resource Center, and other workforce investment act initiatives. The One-Stop Career Center is located on the Jefferson Campus in Lurleen B. Wallace Hall, room 216 and may be contacted at (205) 856-8029.

Career and Job Resource Center

The Career and Job Resource Center assists current Jefferson State Community College students, graduates, and community members with cover letter and resume development, college and career guidance, information on unemployment compensation, WIOA training, referrals to federal and state programs, and information on available jobs and career options. The Center also assists businesses. Business services include applicant/job matching, recruiting, tax credit information, and seminars/speakers on employment issues. For more information, contact (205) 856-8024 or email tcampb15@jeffersonstate.edu.

Workforce Investment Activities

Workforce Investment Activities (WIOA) funds can be used to pay for approved JSCC noncredit and degree programs for eligible students. WIOA referrals are available in the One-Stop Career Center on the Jefferson Campus in Lurleen B. Wallace Hall, room 214. For more information, please call (205) 856-8029 or email kenneth.king@alcc.alabama.gov. Walk-ins are accepted.

For additional information on approved WIOA non-credit and degree programs at JSCC, please visit https://wioa-alabama.org/eligible-training-provider-list or call (205) 856-8024.

Adult Education

Adult Education classes provide eligible adults with the opportunity to advance in knowledge, build skills, and obtain credentials necessary for employment and self-sufficiency. English as a second language (ESL) classes are available to adults whose primary language is not English. All classes are open to those who are 16 years of age or older and who are not enrolled in high school. Services include basic skills tutoring, targeted instruction in GED subjects, digital literacy, completion of a high school diploma through the Non-Traditional High School Diploma program, financial literacy, and community agency referrals. Jefferson State Community College offers adult education classes free of charge. Sites are available in Chilton County, Jefferson County, Shelby County and St. Clair County. Classes are available onsite and via remote instruction. The adult education main office is located on the Jefferson Campus in Lurleen B. Wallace Hall, room 247. Please call (205) 856-7945 or email chawkins@jeffersonstate.edu for more information.

Adult Education offers free tutoring/remediation for college students and community members. Available services include financial literacy, digital literacy, assistance with preparing for citizenship examinations, ACE MAPS (formerly Ready to Work) , ACT prep, ASVAB prep, and Career Pathways. Please call (205) 856-7945 or email chawkins@jeffersonstate.edu for more information.

Center for Workforce Education

Jefferson State offers a complete portfolio of training and educational options where and when you need them. The Center for Workforce Education is an integral part of the College’s mission of achieving excellence in education. Our services are designed to meet the needs of today’s busy professional.

Many of the policies and procedures of the Center for Workforce Education differ from those of the for-credit areas of the College. Those policies and procedures that are specific to non-credit are listed at www.jeffersonstate.edu/fasttrack.

Workforce Education Classes for Individuals

There is truly something for everyone through the non-credit Workforce Education Department. Anyone can register to take a non-credit class without being admitted to Jefferson State. The Workforce Education office provides:

  1. Fast-Track Certificate Programs that lead to the skills needed to obtain a job in a few weeks to a few months;
  2. Professional Skills Development such as computer training, management training, leadership classes, Spanish, etc.; Learning has never been more convenient than it is by studying over the Internet. Through our partnerships, Jefferson State offers both instructor-facilitated and instructor-supported on-line classes. You may complete any of these courses entirely from your home or office at any time of the day or night.

Corporate Training Delivered at Your Work-site

The College enters into a variety of partnership arrangements with the business community and other entities to provide training. Jefferson State instructors will come to your work-site to deliver world-class workshops, seminars and customized classes. Our account executives and instructors will work with you to determine your organization’s specific needs. We serve businesses of all sizes and types and make classes available during or after business hours. If you need to use our facilities, we will make plans for your training to be delivered at one of our four locations. Sample topics include: Management and Leadership Training, Environmental Health and Safety Training, WorkKeys Job Profiling, Computer Software Training, Human Resources, Team Building, Language Training, and more.

ACT Center

Jefferson State Community College in partnership with ACT, Inc. is an authorized ACT Center. The Center uses the latest technologies to deliver a variety of testing and training services for individuals, educational institutions, businesses, and other organizations. Specific services include computer-delivered high-stakes certification and licensure testing for a variety of trades and professions; personal and professional development courses and programs in a broad array of disciplines; workplace skills assessments; distance learning; skill-specific and customized training; and job profiling. The Center serves as an outstanding resource for the business community and the community-at-large.

Act WorkKeys Service Center

Jefferson State Community College, licensed by ACT, Inc., as a full-service ACT WorkKeys Service Center, provides businesses, employers, educators, individuals, and others with direct access to the WorkKeys system’s job profiling, assessments, and instructional support. The Center plays a major part in the college’s efforts to provide the necessary training programs and services that meet the needs of today’s workplace. The WorkKeys system helps to bridge the gap between the skills required by the job and the skills possessed by the workforce. Through the WorkKeys system, the center can define the workforce needs, quantify the minimum skill levels that will meet those needs, assess the job applicants and/or employees to determine the skill levels they possess, and provide instructional support to increase skills to the desired levels. For more information on the services, contact the Center For Workforce Education at (205) 856-7710.

Testing And Assessment

Math and English Placement

Jefferson State provides opportunities for comprehensive assessment and advising of students prior to enrollment in English and math classes. ACT English and math test scores, high school graduating GPA, high school English and math grades, and ACCUPLACER placement test scores can be used to determine initial course placement in English or math. Jefferson State accepts the highest English placement or math placement score a student can provide.

5-Year Limit: Students can use high school graduating GPA and course grades for 5 years after their high school graduation date. ACT scores and ACCUPLACER scores more than 5 years old cannot be used for placement. The following students are exempt from the placement test:

  • Students scoring 18 or above on the English and math sections of the ACT;
  • Students with high school graduating GPA of 2.75 or higher and a grade of “A” or “B” in high school English 4 or English 12;
  • Students with high school graduating GPA of 2.75 or higher and a grade of “A” or “B” in high school Algebra 2 or Precalculus or Calculus;
  • Students with an associate degree or higher from a regionally accredited or Council on Occupational Education accredited post-secondary institution;
  • Students who transfer degree-creditable college-level English or math courses with a grade of “C” or better;
  • Senior citizens, undeclared, and other non-award Seeking majors who are taking classes for vocational reasons only;
  • Students in certain short certificate programs having no English or mathematics requirements;
  • Students who have completed required developmental coursework at another Alabama Community College System;
  • Audit students and transient students;
  • Students providing documentation of assessment within the last five years;
  • Students who register for ENR 098, MTH 098, or MTH 116.

Course placement may be assigned based on ACT English and math test scores, or from information on official transcripts. ACT test scores, final high school transcript, and/or college transcript(s) must be on file with Enrollment Services to qualify.

  • ENG 101 with ENG 099
    ACT English score of 17
    or high school graduating GPA of 2.75 or higher 
    and a grade of “C” in high school English 4
    or English 12
  • ENG 101
    ACT English score of 18 or higher
    or high school graduating GPA of 2.75 or higher 
    and a grade of “A” or “B” in high school English 4 or English 12
  • MTH 100 with MTH 099 or MTH 110 with MTH 109S 
    ACT math score of 17
    or high school graduating GPA 2.75 or higher
    and a grade of “C” in high school Algebra 2
    or Precalculus or Calculus
  • MTH 100, MTH 110, or MTH 112 with MTH 111S
    ACT math score of 18-19
    or high school graduating GPA 2.75 or higher 
    and a grade of “A” or “B” in high school Algebra 2; 
    or Precalculus or Calculus
  • MTH 112 or MTH 265
    ACT math score of 20 or higher
    and a grade of “C” or higher in high school Algebra 2 
    or Precalculus or Calculus
  • MTH 113, MTH 120, or MTH 125S
    ACT math score of 20 or higher and a grade of “C” 
    or higher in high school Precalculus or Calculus

ACCUPLACER English and math tests are available to students unable to register for an English or math course based on ACT scores and/or high school transcript information.

ENR 098, MTH 098, and MTH 116 are open to all students. Do not register for MTH 116 unless you are certain that it is part of your associate in applied science degree program.

Placement criteria are subject to change.

Important Information About Placement Test:

  • Students will be dropped from a registered course if they are not eligible for the class.
  • The College reserves the right to assess a nominal charge for retesting.
  • Students must present picture identification and have an application for enrollment on file with Enrollment Services in order to take the placement test.
  • Placement test scores are only valid for five years. 

Additional Tests

  • ACT Residual
  • The College Level Examination Program (CLEP)
  • ACT Automotive Service Excellence (ASE) Exams
  • ACT Assessment
  • General Educational Development Test (GED)
  • National Board Examination for Certified Counselors
  • WorkKeys
  • TEAS Testing for Nursing Admission

GED Testing

Jefferson State Community College offers the GED Test to members of the community. In order to take the test, you must register at www.ged.com. You must be 18 years or older to take the test. Exceptions are made for 16 and 17-year-old individuals. For questions, please contact the testing and assessment office at (205) 856-7896.

High Stakes Testing

The Testing and Assessment Office offers various high-stakes examinations via computer-based and paper-based testing. For additional information, contact the Testing and Assessment Office at (205) 856-7896.

ACT WorkKeys Assessment

The ACT WorkKeys Assessment, a component of the ACT WorkKeys system, measures an individual’s workplace skills in Applied Mathematics, Applied Technology, Listening, Locating Information, Observation, Reading for Information, Teamwork, and Writing. These eight skills assessments provide a reliable way to measure skill levels and determine how they compare to the skills required for specific jobs. Individuals may be assessed in all eight areas or any one or more of the eight skills areas. For more information, contact the Testing and Assessment Office.

Strong Interest Inventory

The Strong Interest Inventory is offered to both Jefferson State students and community members. This assessment is a useful tool in deciding on a future occupation. The test is useful for young people who are undecided about what occupation to pursue and people who are looking for a career change. The test helps to identify occupations that are in tune with individual preferences. There is a charge for this assessment. For more information call the One-Stop Career Center at (205) 856-8024.

Information for Test Takers With Disabilities

The Testing and Assessment Office at Jefferson State Community College is committed to serving test takers with disabilities by providing services and reasonable testing accommodations as set forth in the provisions of the Americans with Disabilities Act (ADA). Students having a disability, as prescribed by the ADA, and requiring special testing services or arrangements, should contact the Testing and Assessment Office. Documentation of the disability and a request for special accommodations must be submitted. Requests should be submitted well in advance of the proposed test date to allow an opportunity to make the necessary accommodations. Only test takers with documented disabilities are eligible for special accommodations.

Score Reports

In compliance with the Family Educational Rights and Privacy Act, the Testing and Assessment Office will provide score reports only upon written request of the student. Official score reports are issued to institutions, companies, agencies, etc. Score reports issued to students are stamped “Issued to Student.” Additionally, no transcript, official or unofficial will be issued via phone, facsimile, or email.

The Testing and Assessment Office only issues score reports for placement tests. Transcripts for the test of General Education Development (GED) that were administered at Jefferson State Community College must be requested from www.gedtestingservice.com. Score report request for all other examinations must be directed to the appropriate institution or agency.

Workforce Education

Continuing Education Units (CEUS)

Jefferson State uses Continuing Education Units as a means of recognizing and recording the efforts of those who satisfactorily participate in the college’s continuing education activities.

Continuing Education Units (CEUs) are granted for participation in an organized continuing education course under responsible sponsorship, capable direction and qualified instruction. Continuing Education Units are computed on the basis of one unit for each ten (10) contact hours of credit-free conferences, seminars, workshops, courses, and similar activities. These CEUs carry no credit for college degree programs and are a separate and distinct operation from the College’s credit program that leads to the associate degree. Contact the Center for Workforce Education at (205) 856-7710 for additional information.

Manufacturing Technology Center

The Manufacturing Technology Center provides credit and non-credit programs and services through its academic instructional component and training for business and industry. The center offers certificate and associate degree programs, specialized courses, and customized training. Courses and training programs are available via distance learning technology, traditional classroom instruction, and computer-based instruction. See the section on Manufacturing and Technology for further information.